Privacy Policy

HUMA Kitchens is committed to ensuring your privacy is protected. This Privacy Policy sets out how we use and protect information received from the use of our website. 

The information we collect:

 

We collect website analytical statistics to review online traffic activity, in order to understand how our website is used and to optimise the user experience. 

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

How do we use your information?

 

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

Why do we collect such personal information?

 

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.

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Cookies: 

 

Cookies are files which carry small amounts of data, which are sent to your browser from a website and stored on your computer or mobile device. We do not use cookies to collect or store personally identifiable information. Our website uses 'session' cookies to anonymously remember users during a visit, which are required to enable functionality. You can block and/or delete cookies as you wish using your browser settings. We use Google Analytics (which uses ‘regular’ cookies) to measure, collect, analyse and report web data for the purpose of optimising our website’s user experience. We do not make any attempt to use Google Analytics to identity those visiting our website.

Links to other websites:

Our website contains links to other websites of potential interest. HUMA Kitchens cannot be held responsible for the protection of any information you provide whilst visiting any third party site.

We reserve the right to amend this policy and will publish updates on this page. If you have any queries please contact us via studio@humakitchens.com

How do we store, use, share and disclose site visitors' personal information?

 

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

Why would we communicate with our site visitors?

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

How can our site visitors withdraw their consent?

If you don’t want us to process your data anymore, please contact us at studio@humakitchens.com

Privacy policy updates

 

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

Questions and your contact information

 

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at studio@humakitchens.com